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City Auto Body

12 N Beechtree St
Grand Haven, MI 49417

(616) 842-6560
service@cityautobody.biz

City Auto Body
4.5
Based on 76 reviews
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Jerry Gibbs
Jerry Gibbs
14:48 10 Aug 22
Excellent work, including helping with additional insurance claim
Hunter Merkins
Hunter Merkins
04:59 17 Jun 22
I typically work on my own cars, but have been bringing my vehicles here for a few years now when I don't have time or... figure that the work is going to be too much of a pain. They do phenominal body and mechanical work, and never cease to please me. This is a lot coming from me, as I am very picky and distrust most people touching my cars.read more
Nancy Verlinde
Nancy Verlinde
18:12 06 Apr 22
It was a wonderful place to work with. They were honest, professional and easy to communicate with. I would recommend... them highly.read more
Lynn Gibson
Lynn Gibson
02:34 20 Mar 22
Customer Service comes off as a bit rough but service is top notch. Serious damage to my Granddaughter's car and the... repair looks flawless. Clean rental car and timely service. I would bring my car back 100 percent.read more
Concerned Citizen
Concerned Citizen
10:42 15 Jan 22
Not sure why this place has a good reputation. They won’t listen to you and they’ll charge an arm and a legThey quoted... my mom 1200 to put a bumper cover back on. 1200.Went To Essing’s auto body and paid 100 for same thing.Rip off artists at bestread more
Erin Wisneski
Erin Wisneski
03:18 08 Dec 21
Hit a deer and needed some work done. City came highly recommended so we chose them. They said the repair would take... about a week. They had it over 4 weeks. I completely understand the supply chain shortages and staffing shortages right now. But the quality of the work was awful. Every SINGLE thing they fixed was broken when I got it back. New passenger door wouldn’t unlock, new radiator and heat didn’t work, new headlight was out, and front and back washer fluid switches are switched. Ridiculous.read more
Craig Aney
Craig Aney
12:13 16 Oct 21
Took our car here to get a dead animal out. The smell was horrible & they did a good job getting the smell out however... they had the car for over a week. I was very disappointed with that & then we ended up taking it back because they didn't put the steering column in right. Plus they left stuff on the dash & a panel never got put back on where the battery is located in the back. Also they scratched the plastic in a couple spots taking the dash apart. We won't be back.read more
J Marie
J Marie
15:44 15 Oct 21
Recently had a run in with a deer... dropped by in the morning and they were able to fix my bumper issue that day..they... were so helpful!! I have used this shop many times in the past and will continue to do so... can't thank them enoughread more
Bird Cleveland
Bird Cleveland
17:52 20 Aug 21
Amazing they were great. Got my car back to me quick.
Reuben Burnside
Reuben Burnside
19:13 27 Jul 21
The team at City Auto Body did a great job! Wife got in an accident and smashed the front end of our vehicle. We were... referred by another in the accident. Had it towed here with no notice they were quick to get to work on the estimate, frequent communication/updates, and seamless with insurance. The owner even took our vehicle on a test drive upon completion! Team seems to really care about their customers. Vehicle looks better than before the accident.read more
Buster Beagle
Buster Beagle
13:23 17 Jul 21
what a great job these guys do. If you smack your car up and want to look like brand new bring it to this placeLike... brand newread more
Linda Roy
Linda Roy
23:09 14 Jul 21
City Auto Body is a service I strongly recommend for body work. They are experts, as well as being very personable and... reliable. Brent and his team are the best!read more
Jorgie Girl
Jorgie Girl
03:14 02 Jun 21
They are awesome! I first called them. The office gal told me to bring it on in, they'd give me an estimate within a... few minutes. Took my car in to them. They gave me an estimate right away, and when the part comes in, they will fix it. The owner waited on me. And where my day had been going very badly, and I was very stressed, he had me smiling and laughing, and by the time I went home, I felt much better thanks to his positive attitude, and kindness. This world needs more business owners like him! Thank you City Auto Body!read more
Gabriel Genovese
Gabriel Genovese
20:57 01 May 21
City Auto is excellent! I brought in my Lexus Suv to have both catalytic converters replaced. The price was very fair.... Service was excellent! Will go there again even though they are 45 minutes away from home.read more
John
John
22:42 19 Mar 21
Excellent service. Had a hole punched into my front bumper from a tow hitch. Needed a new front bumper. Brought my... car to city auto body. These guys did a great job with communication and paint matching the new front bumper. Turned out flawless.read more
Bob Berghoef
Bob Berghoef
17:21 15 Jan 21
City Auto Body is my go to place for any auto repairs. Always helpful and have the customers interest in mind. I... am always comfortable with their diagnostics and recommendation for repair. I have total trust.read more
Angela Stanford-Butler
Angela Stanford-Butler
16:33 04 Jan 21
This team is fantastic! I found out about them when my mom's car was hit. Her insurance agent recommended them. They... have a seamless, digital communication program with the agent and the estimate was quick. They fit her in and had her car in and out quickly. The work was amazing! Then I backed into my daughter's friend's car that was parked in my driveway. I knew it was there but had a "Squirrel!!!" moment and blam! The process and outcome were the same - awesome! I'm so happy to know about them. The last time I had auto body work done, I regretted my choice for years to come. From now on, these are my go-to guys for anything auto body related! I'd recommend them to friends in a heartbeat!read more
Charlie Romeo
Charlie Romeo
12:24 17 Nov 20
Very unprofessional all around ! Based on this alone I would not recommend this shop. Boasting that you are the best... shop in town and that is why your prices are the highest, bad mouthing other shops and more (I cant even repeat some of the things that were said due to the vulgarity). Nobody wants to deal with that pompous nose in the air attitude. Leave your kids in the car if you plan on getting a quote from these rude and crude people. I ended up getting excellent quality for half the price elsewhere. To the owner, put different people up front !read more
Dale Spier
Dale Spier
00:56 11 Nov 20
Great workmanship! These guys were able to get us in right away and were a pleasure to work with. They know their stuff... and were easy to work with. Very professional and actually care about the work that they do. I recommend them to anyone who wants quality work performed on their vehicles by hard working, down to earth, honest people. My insurance company recommended them and I can see why. These guys even gave me a more than fair deal to correct and finish a job that one of the Muskegon body shops were paid to do but could not complete properly. Very happy with the results! Thank you City Auto Body!!!read more
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